eFlow saves 150 hours monthly for Plaat Detail
Dec 29, 2025
Plaat Detail is a premier supplier in the furniture sector, offering high-quality furniture components, laminates, and worktops to manufacturers and builders. To maintain their position as a market leader, efficient internal operations are just as crucial as the quality of their materials.
Recently, Plaat Detail undertook a significant technological step by migrating its business management software from SAF to Monitor ERP as part of a broader digitalisation initiative. The transition introduced a new, more advanced ERP environment and, at the same time, highlighted the need to complement the core system with locally integrated solutions for invoice handling.
The challenge: manual invoice entry bottleneck
At the time, Monitor ERP did not yet have a locally integrated purchase invoice digitisation partner or e-invoice connectivity in Estonia. While an internal approval workflow was available, incoming invoices could not be digitised or received electronically.
As a result, Plaat Detail faced a temporary but significant bottleneck. Processing approximately 300 purchase invoices per month required the involvement of 18 employees. In total, around 200 hours per month were spent on invoice handling — time taken away from core business activities.
Annika Valksaare, Plaat Detail’s CFO, recalls the difficult transition period:
“During the first months after adopting Monitor ERP, we clearly saw how much time manual invoice processing consumes. Even over a short period, the impact on efficiency was noticeable. It quickly became clear that integrating a dedicated solution was the most practical way forward.”
The solution: Monitor ERP’s integration with Telema eFlow
Plaat Detail looked for a solution that would complement their Monitor ERP environment, address the immediate need for invoice automation, and support further process development. They selected Telema eFlow as an integrated AP automation solution.
The integration was designed to:
- enable e-invoice receipt and invoice digitisation in line with local requirements,
- automate invoice approval and cost allocation within defined workflows,
- create a foundation for advanced automation, including invoice-to–purchase order matching.
The transformation: precision, speed, and transparency
The integration delivered more than the elimination of manual data entry; it improved the consistency, control, and usability of Plaat Detail’s financial data.
- Data quality – Previously, similar expenses could be allocated to different accounting categories. With eFlow’s rule-based cost allocation and predefined posting logic, invoices are now consistently coded and synchronised with the ERP system.
- Process efficiency – Invoice approval cycles are shorter thanks to predefined workflows and the eFlow mobile app, enabling managers to review and approve invoices regardless of location.
- Transparency and control – eFlow provides a clear, end-to-end overview of each invoice’s processing status, approval history, and responsibilities. Built-in reminders help prevent delays caused by missed approvals.
Manual entry of purchase invoice data and line items has been replaced by an automated data flow into the ERP system. As a result, the 18 employees previously involved in purchasing and approvals now spend significantly less time on administrative tasks and more time on their core responsibilities.
The results – eFlow saves 150 hours monthly
By integrating Monitor ERP with Telema eFlow, Plaat Detail significantly reduced the manual effort required to process approximately 300 purchase invoices per month.
- Efficiency gain: Invoice processing time decreased from around 200 hours to approximately 50 hours per month, a reduction of 75%.
- Workflow: Manual handling was replaced by a fully digital approval process.
- Operational focus: Employees involved in purchasing and approvals now spend considerably less time on administrative tasks.
Annika Valksaare, comments:
“The integration of Monitor ERP with Telema eFlow allowed us to automate invoice processing effectively. The reduction in manual work was immediate and measurable, and it has improved both efficiency and employee morale by removing a significant amount of repetitive administrative work from everyday processes.”
Building on these results, Plaat Detail plans to introduce Telema MatchFlow at the beginning of the new year. This next step will enable automated matching of purchase invoices with purchase orders, further streamlining the process and reducing the need for manual intervention.
Monitor ERP + Telema eFlow
Plaat Detail’s experience demonstrates the value of a well-integrated ERP ecosystem. Monitor ERP provides a strong core platform for production and business management, while Telema eFlow complements it with invoice automation and local e-invoicing capabilities.
Working together, the two solutions enabled Plaat Detail to reduce manual effort, improve data consistency, and establish a scalable finance workflow. With the planned introduction of Telema MatchFlow, Plaat Detail continues to build on this joint foundation, extending automation while keeping Monitor ERP at the centre of its operations.
Discover how invoice automation with eFlow can save your finance team hundreds of hours.
